Spanish English Home How it works Gallery Order Now Testimonials Contact us
Basket  
 

Information privacy and security policies

In   The Art Portrait Factory we ensure the privacy of your personal information with regards to your rights, action taken in this respect are noted below.

 
The Art Portrait Factory privacy policy.

           We will process any information given during your purchase or by any other legitimate reason  acting according to the law, always with your express consent. Your details will not be sold under any circumstance. If you wish you would be able to contact The Art Portrait Factory to consult on any of your personal information archived in our systems or to request its modification or deletion. Always bearing in mind that our only purpose is to have a good relation with you, we will keep your personal information safe.

The information The Art Portrait Factory keeps about you:

The Art Portrait Factory only requests the information necessary for its commercial activity with the object of managing dispatches and to assist customers, improve the website services and to deliver a good service.

The Art Portrait Factory could gather information in the following situations:

            - Sign up at www.The Art Portrait Factory.com
            - Request a budget on products or services.
            - Place an order of products or services.           
            - Request assistance from one of our commercial agents.           
            - Request assistance from one of our designers.           
            - Gather information through online surveys.           
            - Participate in promotional campaigns.           
            - Sign up in the forum or mailing list.

In any of the mentioned situations we could ask you name, address, email, IP address, telephone number, client and service code, service record, and any other information necessary to process your order, provide the requested services or registry on services or promotions. 


The Art Portrait Factory will use your personal information only in this specific situations:


The information provided is absolutely confidential and its use is only for general purposes or any other legitimate use acting according to the applicable law.

            - Process your order or to provide requested services.
            - Satisfy requests of products and services.
            - Improve our products and services.
            - Get in contact with you.
            - Adapt advertising contents to your interests.

Forum,  mailing lists, information requests.

If you request so and you allow us, the Art Portrait Factory or other authorized personal acting always on behalf of The Art Portrait Factory will send you information about products and services.

The aforesaid information could include product and services actualizations about The Art portrait Factory. If you do not want to receive any information, please notify it by email or through the following address:
Contact us

Cases in which The Art Portrait Factory can share your personal information.

The personal information The Art Portrait Factory stores will only be shared within the obligation The Art portrait Factory have assumed with agencies, partners, financial institutions or services providers.

In any of these situations your personal information will only be used for the required purpose keeping your confidentiality.

The Art portrait Factory will disclose information if requested by a Court of Justice or Government Authority or to ensure legality of our practices to the necessary point. The Art Portrait Factory  will not reveal any personal information without your consent to any external organization.

Personal information directly associated with you (name, address and telephone number), placed orders or the products you purchase will not be shared or sold to any external organization  for marketing purposes without your consent.

Your rights.

            In case you request so, the personal information we store about you will be provided in a reasonable time, as well as the cause and uses aimed for, you can also request to correct of your personal information and the deletion or hold against any future use, this can happen in case the personal information we store about you is incorrect or outdated or in case you disallow us to keep it.

Personalized experience and cookies.


New technologies are been developed in the Internet  that help us implement personalized processes for each one of our visitors.

The Art Portrait Factory uses mostly cookies to determine the kind of service and support action suitable for your system, and to improve and optimize the performance of our website.

Third party sites

From our website you can access other sites through hyperlinks, this third party sites can obtain personal information from you, only you can decide if you provide such information or if the site will obtain it straight from us, The Art Portrait Factory insurance policy will not cover
 
any actions carried out by third party sites linked with The Art Portrait Factory or any other site regarding your personal information.

Get in contact with The Art Portrait Factory

If you would like to contact us, enquire or suggest anything regarding our insurance policy you can call us at  (+44)07758454068 or email us through our contact form: 
Contact us

Security

Any transaction made through our website compels the Art portrait Factory to guarantee the privacy and safety of your personal information.

 Please, read the steps mentioned to protect your personal information, knowing the process will make the transaction more secure.

 
We invite you to implement more measures to improve the security.

You will be responsible to keep safe your passwords and bank details. Please take care when accessing the Internet. Always use safe ways to provide your details, otherwise your personal information could be at risk.